Last updated: 09.02.2026
Welcome to Tens Machines NZ. These Terms & Conditions (“Terms”) govern your use of our website located at https://tensmachines.co.nz (the “Site”) and any purchases made through it. By accessing our Site or placing an order, you agree to be bound by these Terms.
General Information
This website is operated by Tens Machines NZ. Throughout the Site, the terms “we”, “us”, and “our” refer to Tens Machines NZ. We reserve the right to update or change these Terms at any time by posting updates to this page.
Eligibility
By using this Site, you confirm that you are at least the age of majority in New Zealand and that you are legally capable of entering into binding contracts.
Products and Services
All products displayed on the Site are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. Product descriptions and images are provided for informational purposes only and may vary slightly from the actual product.
Our products are intended for personal, non-commercial use unless otherwise stated.
Orders and Payments
By placing an order, you agree that all information provided is accurate, complete, and current. We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorised activity.
Prices are listed in New Zealand Dollars (NZD) unless otherwise stated. Payment must be received in full before orders are processed and shipped.
Shipping and Delivery
We aim to process and ship orders promptly. Delivery times are estimates only and may vary depending on location and external factors. Tens Machines NZ is not responsible for delays caused by courier services or events beyond our control.
Returns and Refunds
Returns and refunds are handled in accordance with our Refund Policy. Please refer to the Refund / Returns Policy page on our website for full details.
Use of Products / Medical Disclaimer
Our products, including TENS machines, are non-invasive wellness devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Information provided on this Site is for general informational purposes only and should not be considered medical advice.
Always consult a qualified healthcare professional before using any electrical stimulation device, especially if you have a medical condition, are pregnant, or use implanted medical devices.
Intellectual Property
All content on this Site, including text, images, logos, graphics, and design elements, is the property of Tens Machines NZ or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Tens Machines NZ shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, the Site or products purchased through the Site.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external sites.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon being posted on this page.
Contact Information
For questions about these Terms & Conditions, please contact us through the contact details available on our website:
Website: https://tensmachines.co.nz
Business Name: Tens Machines NZ